Refund & Cancellation Policy

At Tech Explorers, your satisfaction is our top priority. Please read the following terms carefully before making a purchase.

Shipping Policy

• Estimated delivery time: 2–9 business days, depending on your location.

• Delivery timelines are indicative only and subject to local logistics and administration.

• In the event of delays beyond our control, we will notify you promptly and keep you updated.

Return Policy

• Returns are accepted within 3 days of delivery only for:

  • Manufacturing defects

  • Missing components

• Once approved, the item must be returned to our team for verification before processing.

• Return shipping costs will be borne by the customer.

• Important: Returns will not be accepted for 9V ABot alkaline battery issues, as these are third-party products.

Refund Policy

• No refunds will be issued under any circumstances.

• In the event of a verified issue, a replacement or product exchange will be arranged based on stock availability.

Order Cancellation

• Orders can be cancelled only before shipping.

• To cancel, email us at techexplorersph@gmail.com with the subject: Order Cancellation – <Your Order Number>

• Cancellation requests will be processed within 3 business days.

For support, email us at techexplorersph@gmail.com or contact us via social media.

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